Privacy Policy

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Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: 18 August 2026
Last Updated: 18 August 2026

Aquarium Park, located within the Bangladesh Air Force Museum, Agargaon, Dhaka, respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

Name

Mobile or telephone number

Email address

Booking and ticket information

Number of visitors

Information provided for student, group, or corporate bookings

Messages, inquiries, feedback, or other information submitted through our website

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

IP address

Browser type and version

Device type

Operating system

Pages visited

Date and time of visits

General website usage information

This information helps us understand how visitors use our website and improve its performance.

2. How We Use Your Information

We may use the information we collect for the following purposes:

Processing tickets, bookings, and reservations

Responding to inquiries and customer support requests

Managing group, student, and corporate bookings

Providing information about Aquarium Park attractions, activities, events, and services

Improving our website and visitor experience

Maintaining website security

Preventing fraud, misuse, or unauthorized activity

Conducting internal administration and analysis

Complying with applicable laws and legal requirements

We will use personal information only for legitimate and reasonable purposes related to our services and operations.

3. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better visitor experience.

Cookies may help us understand which pages are useful to visitors and how the website is being used.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Information Sharing

Aquarium Park does not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties when reasonably necessary to operate our services, including:

Ticketing and booking service providers

Payment service providers

Website hosting and technical service providers

IT, security, and maintenance service providers

Authorized personnel handling visitor requests

Government authorities or law enforcement agencies where required by law

Information will only be shared when reasonably necessary for the relevant purpose or where required or permitted by applicable law.

5. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Visitors should understand that information transmitted over the internet may carry inherent security risks.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including processing bookings, providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

7. Children's Privacy

Aquarium Park is a family-friendly attraction and welcomes visitors of all ages.

Our website is not intended to knowingly collect unnecessary personal information directly from children. Where information relating to a child is required for a booking, activity, or service, it should be provided by a parent, guardian, or authorized adult where appropriate.

8. Photography and Promotional Content

Aquarium Park may take photographs or videos during events, activities, and visitor experiences for documentation, promotional, marketing, or social media purposes.

Where appropriate, reasonable measures may be taken to respect visitor privacy. If you have a specific concern regarding the use of an identifiable photograph or video of you, please contact Aquarium Park through the contact information provided on our website.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

These third parties operate under their own privacy policies and terms. Aquarium Park is not responsible for the privacy practices, security, or content of external websites or services.

We recommend reviewing the privacy policies of any third-party service before providing personal information.

10. Marketing Communications

Where permitted by applicable law and where appropriate consent has been provided, Aquarium Park may use your contact information to send updates, announcements, promotional offers, event information, or other communications related to Aquarium Park.

You may request to stop receiving marketing communications at any time by using the available unsubscribe option or contacting us.

11. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:

Request access to personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of certain personal information.

Withdraw consent where processing is based on consent.

Ask questions about how your information is collected and used.

To make a privacy-related request, please contact Aquarium Park through the contact information provided on the Contact Us page. We may request reasonable information to verify your identity before processing certain requests.

12. Changes to This Privacy Policy

Aquarium Park may update this Privacy Policy from time to time to reflect changes in our services, website features, technology, operational practices, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically to remain informed about how we protect personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Aquarium Park handles personal information, please contact us through the official contact details provided on the Contact Us section of the Aquarium Park website.

Aquarium Park
Bangladesh Air Force Museum, Agargaon, Dhaka, Bangladesh

Email: info@aquariumpark.com.bd
Phone: 01841352553